Privacy Policy
Effective January 1, 2026
Baldwin Park Insulation and Spray Foam, baldwinparkinsulation.com, service@baldwinparkinsulation.com
What this policy covers
This policy explains what Baldwin Park Insulation and Spray Foam collects when you use our website, call us or ask for an estimate, and what we do with it. We're a small insulation contractor in Baldwin Park, CA, so we keep it simple. We collect what we need to answer you and do the job, and nothing more.
It applies to every page of our site, from the home page to the service and city pages, and to the information you give us by phone or through our contact form.
Information you give us
When you fill out our contact form or call us, you usually give us your name, phone number, email address, the address of the property and a few words about the job, like a hot upstairs room or an attic that needs a top-up. We use that to reach you, set up a visit and write your estimate.
Our contact form runs on an outside form service, so what you type goes to that service first and then to us. It handles your entries for us and isn't supposed to use them for anything else.
If we come out to your house, we may also take notes and photos of your attic, crawl space or walls so we can price the work correctly. Those stay with your job file.
Information collected automatically
Like most websites, ours may collect basic information when you visit, such as the pages you looked at, how long you stayed, the type of device and browser you used, and roughly where you're connecting from. This comes from analytics tools that help us see which pages people find useful and which ones need work.
These tools use cookies, which are small files your browser stores so a site can recognize a returning visitor. We don't use them to build a profile of you or to sell ads. You can block or delete cookies in your browser settings, and the site will still work for reading pages and sending us a request.
How we use your information
We use what you give us to answer your questions, schedule estimates, do the work you hire us for, send invoices and follow up if something about the job needs attention. We may also use it to keep our own business records.
We don't sell your personal information, and we don't rent or trade it to marketers. We share it only when the job needs it, such as with the form service mentioned above, with someone who helps us run the business under the same limits, or when the law requires it.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and meet tax and business record rules. If you reached out but never hired us, we keep your details only as long as it's useful for following up on that request.
When we no longer need something, we delete it or remove the parts that identify you.
Keeping your information safe
We limit who on our team can see customer information and use reasonable safeguards to protect it. No website or phone system is perfectly secure, so please don't send payment card numbers or other sensitive details through the contact form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time, and we'll honor that. If you live in California, state law may give you additional rights over your personal information, and we'll work with you on any request it covers.
We may need to confirm who you are before we act on a request, so we don't hand someone else's details to the wrong person. Some records, like invoices, we may have to keep for a while even after you ask, and we'll tell you if that's the case.
Children's privacy
Our site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll update this page. The version posted here is the one that applies.
How to raise a privacy question or concern
If you have a question about this policy or want to make a request, call us at (626) 869-2237 or send a message through our contact page. We respond within 1 business day.
You can learn more about who we are and how we work on our About page.